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Att ta kontroll över resandet: Travel management och tjänsteresor med tåg
Responsible organisation
2010 (Swedish)Report (Other academic)
Abstract [en]

Over the past few decades, business travel has increased substantially, with both individual and organizational consequences. Many larger companies and public authorities therefore attempt to implement policies, regulations and standardized routines for their travel. The concept of travel management describes such activities pursued on a professional basis, by employed travel managers. The purpose of this report is to investigate travel management in Sweden and, in particular, to examine business travel by train in relation to professional travel management. The report mainly draws on interviews with travel managers, but empirical data also include interviews with sales personnel at travel agencies and at SJ (the state-owned Swedish railway company), interviews with frequent business travelers, and travel policy documents. To begin with, six important tasks for a travel manager are identified: 1) developing and implementing a travel policy, 2) cooperating with a travel agency, 3) making agreements with suppliers, 4) creating standardized payment routines, 5) collecting and analyzing travel statistics, and 6) communicating and gaining support within the organization. These different tasks are then described and analyzed in some detail, and specific attention is given to how the railway as a transport system works in relation to the practice of travel management. Moreover, two separate chapters in the report examine business travel by train from the travelers’ perspective and how environmental considerations in travel management may promote travel by train.

Place, publisher, year, edition, pages
Uppsala universitet, 2010. , p. 146
Series
Trafikverkets forskningsportföljerForskningsrapport : Research report / Institutet för bostadsforskning, Uppsala universitet, ISSN 1401-0933
Keywords [sv]
Tjänsteresor, Tjänsteresenärer, Affärsresor, Tågresor, Resepolicy, Resebokning, Resehanteringssystem, Järnväg
National Category
Business Administration
Research subject
FOI-portföljer, Äldre portföljer
Identifiers
URN: urn:nbn:se:trafikverket:diva-19602Archive number: TRV 2010/73774OAI: oai:DiVA.org:trafikverket-19602DiVA, id: diva2:1960229
Projects
Tjänsteresor med tåg ur ett travel management-perspektiv
Funder
Swedish Transport Administration, TRV 2010/73774Available from: 2025-05-22 Created: 2025-05-22 Last updated: 2025-09-04Bibliographically approved

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Att ta kontroll över resandet(1543 kB)88 downloads
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf